Privacy Agreement

This Privacy Policy applies to the “Sarvatra Kash App” application (the “App”). It explains to users (“you”) the services the App provides, tells about the information collected by the App, and how the App uses and shares this information. Sarvatra Kash, one app is under the Companies Act 2013 having its registered office at 70/3, Ground Floor, Main Yusuf Sarai Road Yusuf Sarai New Delhi South Delhi DL 110016 IN.owns, manages and operates this platform under the brand name ‘Sarvatra Kash’ (hereinafter referred as “Company”, “We”, “Us” or “Our”).

We are fully aware of the significance of “Personal Information” and “Sensitive Personal Information” provided by natural persons in accordance with legal contracts. We are committed to taking reasonable steps to maintain the confidentiality of such information and may share it with our affiliates and third parties under proper arrangements and in compliance with applicable laws and policies.

We value the importance of "personal information," including "sensitive personal information" provided by natural persons under legal contracts. We intend to take reasonable measures to maintain the confidentiality of such information and share it with our affiliated companies and third parties in appropriate arrangements in accordance with applicable laws and policies. We respect your privacy and are committed to protecting it by adhering to this privacy policy. This policy outlines:

The types of information we may collect from you when you visit or use our website, applications, and other online platforms (collectively referred to as our "platform"). Our practices regarding the collection, use, maintenance, protection, and disclosure of this information.

For the purposes of this privacy policy, "users" and whenever context requires, "you," "your," "yourself" should refer to any natural person or legal entity accessing or using the platform. When a natural person represents a corporate entity or legal person, these terms should include references to such corporate entities and/or legal persons as well as other promoters of such corporate entities and/or legal persons.

GPS (Global Positioning System)

Collecting and monitoring information about the device location for risk assessment and scoring purposes. We will upload location data to a secure server at https://apiad.florafund.top/, ensuring the protection and confidentiality of your data. The server address remains untranslated.

SMS

We collect all your SMS data, but we only monitor your messages related to financial transactions. Specifically, we will monitor the third party who sends you information, the description of the transaction and the transaction amount for credit risk assessment. This allows for faster loan repayments. No personal SMS data is monitored, read, stored or shared. We will upload the SMS data to https://apiad.florafund.top, and your data will be protected and kept confidential

AppList

In order to provide more accurate credit assessments and personalized services, we need to access information about the applications on your device. This will help us gain a comprehensive understanding of your spending habits, financial situation, and credit risk, enabling us to tailor credit products that best suit your needs. In order to ensure accurate credit assessment and considerate service, we need to obtain your application list information and fully understand your consumption habits, financial status and credit risks to customize the most suitable credit products. Only the application name and type are accessed and all data transmission is encrypted to ensure privacy and security.

Call Records

Once you allow to check the call history then will send you a voice message. The purpose to check the call history is to confirm that you are using your own mobile number to install our app and to receive verification codes. Specifically, we will varify the number whether the verification code you received or not which is issued by us.we will only read your call history with your consent. We promise to strictly abide by data privacy and protection regulations and upload the data to our server after encryption:[https://apiad.florafund.top/].

Camera

In the Sarvatra Kash app, we might request your assistance to kickstart the onboarding process by guiding you through completing the KYC (Know Your Customer) procedure. This could involve providing necessary documents to verify your personal information, taking photos to create profiles, or uploading required documents for loan applications. Any camera data captured will be securely uploaded to our app server, https://apiad.florafund.top/, and will be treated with utmost confidentiality. Rest assured, your data will not be used for any other purposes. You have the flexibility to revoke or re-authorize camera permissions at your convenience. Should you have any inquiries, feel free to reach out to our dedicated customer support team.

Device Information

Our application gathers and monitors a range of phone-related information, including hardware specifications, operating system details, serial numbers, user profiles, and mobile network data. This enables us to uniquely identify each device and safeguard against unauthorized access or actions on your behalf.

Your Consent and Agreement

1. By accessing this platform, you agree to be bound by the terms and conditions of this privacy policy. If you do not agree, please do not use or access our platform. Simply by using the platform, you explicitly and unconditionally agree to the terms and conditions of this privacy policy and consent to the use, storage, and processing of personal information/sensitive personal data submitted in accordance with the terms contained herein.

2. This policy applies only to the information collected through our platform(s) and the information sent via or associated with emails, text messages, and other electronic communications (collectively referred to as "user information"). When you submit user information on the platform, it should be considered that you have granted us the right to collect, store, process, handle, and use such user information in accordance with the provisions of this privacy policy (subject to revision at any time).

Please read this policy carefully to understand our practices and policies regarding your information and how we treat it.

1. The Data We collect about You

1.1 We collect and use personal data about You to provide You with, or in connection with, the Services. Such personal data includes:

  • Identity and profile-related data: This includes your first and last name, username or similar identifiers, gender, title, photographs, background, feedback etc
  • KYC data: This includes identification documents issued by the government or other authorities, and includes details of or pertaining to your Aadhaar, PAN card
  • Usage data: This includes information about how you use the Services

1.2 We are required to collect Your personal data to provide You with access to the Platform and Services. In certain cases, We are required to collect personal data as required by law, or under the Terms. If you want to avail Our services to the fullest, You are required to provide Us the data/ personal information as and when requested by Us.

2. How We collect the Data about You

2.1 We employ various methods to gather and handle personal data of yours. This comprises:

  • Information You provide Us: This is the information (including identity, contact, KYC, financial, and device data) You consent to give Us when You use Our Services or when You correspond with Us (for example, by email or chat, or through the Platform). It includes information You provide when You register to use the Services, use a Platform feature, share data through the Platform, or when You report a problem with any Platform and Our Services. If You contact Us, We will keep a record of the information shared during the correspondence
  • Information We collect about You and Your device: Each time You visit the Platform or use the Services, We will automatically collect personal data through the use of tools like cookies
  • Information We receive from other sources including third parties and publicly available sources: We will receive personal data about You from various third parties and public sources including Our third parties, Google analytics for advertising and user analytics purposes, and other publicly available sources

2.2 Please note that We do not have any control over personal data that You may choose to make publicly available. For example, if You post reviews, comments, or messages on public sections of the App or on an application store (such as the App Store), You do so at Your own risk. We are not liable for third-party misuse of such data.

2.3 The APP may use cookies and tracking technology depending on the features offered.

3. How We use Your Personal Data and for what Purposes

3.1. We will only use Your personal data in accordance with the applicable law. Most commonly, We will use Your personal data to provide You with the Services, or where We need to comply with a legal obligation.

3.2 You agree and acknowledge that by using Our Services and creating an account on the App, You authorise Us, Our associate partners, and affiliates to contact You via email, phone, or otherwise. This is to ensure that You are aware of all the features of the Services

3.3 In general, We use Your personal data for the following purposes and activities undertaken without direct human supervision or control:

  • To register You as a user of the App;
  • To provide You with the Services;
  • To manage Our relationship with You, including notifying You of changes to any Services;
  • To administer and protect Our business and the App, including troubleshooting, data
  • analysis, system testing, and performing internal operations;
  • To deliver content to You;
  • To provide You with offers, updates etc on Our Products;
  • To detect and protect Us against errors, fraud and other criminal activity;
  • To monitor trends so We can improve the App and Services; • To improve Our business and delivery models;
  • To perform Our obligations that arise out of the arrangement We are about to enter or have entered with You;
  • To enforce Our Terms;
  • To respond to court orders, establish or exercise our legal rights, or defend ourselves against legal claims.

4. How We share Your Personal Data

4.1 You agree and acknowledge that any and all information pertaining to You, whether or not You directly provide it to Us (via the Services or otherwise), including but not limited to personal correspondence such as emails, instructions from You, etc., may be collected, compiled, and shared by Us in order to render the Services to You. This may include but not be limited to Lenders, storage providers, data analytics providers, consultants, lawyers, and auditors.

4.2 You agree and acknowledge that We may share data where We are required by law, any court, a government agency, or authority to disclose such information. Such disclosures are made in good faith and belief that it is reasonably necessary to do so for enforcing this Policy or the Terms, or in order to comply with any applicable laws and regulations.

5. Password Policy

Help Us protect Your privacy/ personal data by maintaining the secrecy of the username and password You use for any of our Services. You should not share Your username and password with anyone including those who claim to represent us or the Platform, its owner, representative or our partners/ group companies. We will have no responsibility for any breach whatsoever from Your side in this regard.

6. Amendment to this Privacy Policy

6.1 Our privacy policy is subject to change at any time without notice. We reserve the right to update, modify and amend any terms of this privacy policy from time to time to reflect changes in the law, Our data collection and use practices, the features of Our services, or advances in technology. Please check this page periodically for changes.

6.2 Use of information We collect is subject to the Privacy Policy in effect at the time such information is used. If We make any material changes to this Privacy Policy, We will post the changes here. Please review the changes carefully. We shall not be liable for any failure or negligence on Your part to review the updated Privacy Policy before accessing or availing the Platform for availing the services. Your continued use of the Services following the posting of changes to this Privacy Policy will constitute Your consent and acceptance of those changes.

7. Data Retention

We take all required steps to ensure that information about You is available only for so long as is necessary for the purpose for which it is processed, or longer if required under any contract, by applicable law, or for statistical purposes, subject to appropriate safeguards. You may write to us in case you want us to remove your data from our records.

We will ensure to fulfil your request subject to any requirement of retaining information as per applicable law.

8. Third-Party Links and Content on Our Services

Our Services may link to third-party websites and services that are outside Our control.

Further, We, Our group companies, Our affiliates, and the directors and employees (“the Group”) accept no liability and will not be liable for any loss or damage arising directly or indirectly (including special, incidental or consequential, punitive, or exemplary loss, damage or expenses) from Your use of any mobile application or any site or inability to use by any party, howsoever arising, and including any loss, damage or expense arising from, but not limited to, any defect, error, omission, interruption, imperfection, fault, mistake or inaccuracy with any mobile or online application, its Contents (material, information, data, money market movements, news items, etc.) or associated services, or due to unavailability of any application or any part thereof or any Contents or associated

services even if the Group are advised of the possibility of such damages, losses or expenses.

9. Intellectual Property Rights

Please note that the Platform retains all the rights (including copyrights, trademarks, patents as well as any other intellectual property right) in relation to all information provided on or via Platform (including all texts, graphics, and logos).

10. Consent

a) Your usage and visitation of the Platform and Your execution of the loan agreement with the Lender shall be deemed as consent in writing for the purpose of collection, usage, and disclosure of Your information in terms of this Policy.

b) Termination of services between You and the Lender (in accordance with the ‘Loan agreement’) or the Platform (in accordance with the ‘Terms of Use’) shall be deemed as withdrawal of consent for the purpose of this Policy and there shall be no further usage or disclosure of Your information following such termination.

c) You shall have the option of withdrawing Your consent by giving a notice in writing to Indian.

11. Disclaimer

Please note that We do not collect personal information about individuals except when such individuals specifically provide such information on a voluntary basis on the Platform.

Upon such voluntary disclosure of personal information, We may further verify, collate or receive information about You from publicly and commercially available sources (as permitted by law), which We may combine with other information We receive from You. We may also receive information about You from third-party social networking services if You are already connected with those services. We shall, always, ensure to implement reasonable security practices and procedures (such as managerial, operational, physical and technical) for the purpose of protection and safeguarding of Your personal data and information as the same is of vital importance to Inian.

We are strongly committed to protecting the personal and financial information that You submit to Us. Personal information of individual users will not be sold or otherwise transferred to unaffiliated third parties without Your approval at the time of collection.

12. No Contractual Obligation

Please note that this Privacy Policy does not create any contractual or other legal rights in or on behalf of any party, nor is it intended to do so.

13. Force Majeure

Notwithstanding anything contained in this Privacy Policy or elsewhere, We shall not be held responsible for any loss, damage or misuse of Your User Information, if such loss, damage or misuse is attributable to a Sarvatra Kash. A "Sarvatra Kash" shall mean any event that is beyond Our reasonable control and shall include, without limitation, sabotage, fire, flood, explosion, acts of God, civil commotion, strikes or industrial action of any kind, riots, insurrection, war, acts of government, computer hacking, technical snags, unauthorized access to computer data and storage device, technical snags and breach of security and encryption.

14. Disputes and Jurisdiction

Any dispute arising in connection with the Privacy Policy shall be settled before courts of Gurugram (Haryana, India) and in accordance with Indian law.

15. Grievance Redressal

In case of any complaints pertaining to the terms and conditions if this Policy you can contact the designated Grievance Redressal Officer who shall address the same within a reasonable period of time. The name and contact details of the officer have been published on the Platform(s).